Services

Transport around the patient’s needs

From hospital transfers to journeys home to Kosovo, choose the service that fits your situation.

International transport

Ambulance transport from Kosovo to an agreed destination in Europe for treatment or a planned transfer.

Kosovo Europe

Return to Kosovo

We collect the patient abroad and transport them to the agreed hospital or address in Kosovo.

Europe Kosovo

Hospital-to-hospital transfer

Transport from the patient’s current hospital to the receiving facility once pickup and admission are coordinated.

Sending hospital Receiving hospital

Home to a healthcare facility

Planned transport from the patient’s home to a hospital, clinic or treatment centre.

Home Healthcare facility

Hospital discharge to home

We arrange transport home after treatment when the medical team considers the patient fit to travel.

Hospital Home

Individual transport needs

We review requests for patients with limited mobility or additional support needs and confirm a plan after assessing the individual case.

Pickup Destination

What we clarify before travel

Once we have the pickup location, destination and date, we clarify access at both locations, the receiving time and the practical requirements. For patients who need closer care, suitability for travel is assessed in coordination with clinical staff.

Situations that may be reviewed

Requests may follow surgery, come from families of patients with limited mobility after a neurological illness, or involve a patient who needs oxygen or monitoring in transit. These situations call for different levels of care. The clinical team assesses the patient’s current condition, equipment and escort needs before travel is confirmed.

Questions families ask

Can you review a request for a critically ill patient?

Requests can be reviewed individually. The patient’s condition, risk of deterioration, journey time and level of care in transit affect whether and how a transfer can take place.

What determines the quote?

Distance, escort team, equipment needs and the arrangements at pickup and handover. These details are discussed before you confirm the journey.

How it works

From enquiry to arrival

  1. Share your route

    Send the pickup location, destination and preferred date.

  2. We review the request

    We clarify travel needs and access at both locations.

  3. We agree on a plan

    We confirm feasibility, timing and the quote.

  4. We coordinate arrival

    We agree who will receive the patient and where.

Contact

Let’s plan the journey together

Tell us the pickup location, destination and preferred date.

Request transport